Shipping policy
We are pleased to offer shipping to Italy and Europe for our board games and accessories.
We have warehouses located in Italy, and one in Europe to ensure fast and reliable delivery to our customers.
We currently do not to ship to countries not included in the above mentioned areas.
Shipping Methods
We offer a tracked shipping method, depending on your location and the items in your order.
The shipping options and costs will be calculated and displayed at checkout.
Processing Time
We will process and ship your order within 2-4 business days of receiving your payment. However, processing times may vary depending on the availability of the products you have ordered.
Delivery Time
Delivery times may vary depending on your location and shipping method. Below is an estimated delivery time for each region:
Italy: 2-3 business days
Europe: 3-7 business days
Please note that delivery times are estimated and not guaranteed. We are not responsible for any delays or errors by the shipping carrier or customs.
Shipping Fees
Shipping fees are calculated based on your location, the weight and dimensions of your order, and the stock availability. The shipping fees will be displayed at checkout before you complete your purchase.
Customs and Duties
For international orders, you may be subject to import duties, taxes, and customs fees, which are levied once the package reaches your country. These fees are not included in the shipping fees and are the responsibility of the recipient. We recommend that you contact your local customs office for more information on the customs fees and duties that may be applicable to your order.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on the shipping carrier's website.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and either replace or refund your order.
If you have any questions about our shipping policy, please contact us at support@tabula.games.
We reserve the right to modify or update this shipping policy at any time without prior notice.